Signing In & Staying Secure

Signing In

Regular Login

1. Go to the login page
2. Enter your email address
3. Enter your password
4. Click Sign In

Two-Factor Authentication (2FA)

If two-factor authentication is turned on for your account:

1. After you enter your password, you'll be asked for a verification code
2. Open your authenticator app (like Google Authenticator or Authy)
3. Enter the 6-digit code from your app
4. Click Verify

Forgot Your Password?

No worries! Here's how to reset it:

1. Click Forgot Password on the login page
2. Enter your email address
3. Check your email (and spam folder) for a reset link
4. Click the link and create a new password

Keeping Your Account Secure

Setting Up Two-Factor Authentication

Two-factor authentication makes your account extra secure by requiring a code from your phone in addition to your password:

1. Go to Settings → Profile
2. Click Enable 2FA (if it's available)
3. Scan the QR code with your authenticator app
4. Enter a verification code to finish setting it up

Important: Save your backup codes somewhere safe. You'll need them if you lose access to your phone or authenticator app.

Tips for a Strong Password

• Use at least 8 characters (we require at least 6)
• Mix uppercase and lowercase letters
• Add some numbers and special characters
• Don't use the same password you use elsewhere
• Change it every once in a while

Changing Your Password

1. Go to Settings → Change Password
2. Enter your current password
3. Enter your new password
4. Type your new password again to confirm
5. Click Update Password

Managing Your Session

Signing Out

• Click your name in the top right corner
• Select Sign Out

Tip: Always sign out when you're using a shared computer to keep your account safe.

Automatic Sign Out

If you're away for a while, you'll be automatically signed out for security. Just sign back in when you're ready to continue.

If You're Locked Out

If you can't get into your account:

1. Try the Forgot Password feature first
2. If you're part of a team, contact your administrator
3. Check your email for any account-related messages

Security Tips

• Never share your password - Not with anyone, ever
• Turn on 2FA - It adds an extra layer of protection
• Use a password manager - It makes creating and remembering strong passwords easy
• Watch out for fake emails - We'll never ask for your password in an email
• Tell someone if something seems wrong - Report any suspicious activity to your administrator right away

What You Can Access

What you can do depends on your role:

• Admin - You can do everything
• Employee - You can do day-to-day work, with some settings limited
• View Only - You can see things but can't make changes

If you need different permissions, talk to your administrator.