Integrations Overview

Connect autoch.at CRM with external systems via API, webhooks, and connectors.

Integration Options

autoch.at CRM offers three main integration methods:

1. REST API

• Programmatic access to CRM data
• Create, read, update, and delete operations
• API key authentication
• Scope-based permissions

2. Webhooks

• Real-time event notifications
• Outbound notifications to your systems
• HMAC signature verification
• Retry logic with exponential backoff

3. Connectors

• Pre-built integrations for popular services
• OAuth and API key authentication
• Sync state management
• Idempotent data synchronization

Getting Started

For API Integration

1. Go to Settings → Integrations → API Keys
2. Create an API key
3. Set appropriate scopes
4. Use the key in API requests
5. See API Documentation

For Webhooks

1. Go to Settings → Integrations → Webhooks
2. Create a webhook endpoint
3. Select event types to subscribe to
4. Configure signing secret
5. Test webhook delivery

For Connectors

1. Go to Settings → Integrations → Connectors
2. Browse available connectors
3. Install and configure
4. Set up sync schedules
5. Monitor sync status

Available Integrations

WordPress/WooCommerce

• Sync customers and orders
• Create invoices from orders
• Two-way data synchronization
• See WordPress Plugin Guide

Mailchimp/ESPs

• Sync client data
• Segment by CRM data
• Trigger campaigns
• Track engagement

autoch.at

• Native integration
• Bidirectional sync
• Real-time updates
• Unified workflow

Security

All integrations use secure authentication:

• API Keys: Scoped permissions, expiration dates
• Webhooks: HMAC signatures, SSL required
• Connectors: OAuth 2.0, encrypted credentials

Best Practices

• Use appropriate scopes: Grant minimum required permissions
• Rotate keys regularly: Update API keys periodically
• Verify webhooks: Always verify HMAC signatures
• Handle errors: Implement retry logic and error handling
• Monitor usage: Track API usage and webhook delivery
• Test thoroughly: Test integrations in development first

Next Steps

• API Documentation - Learn about the REST API
• Webhooks Guide - Set up webhook endpoints
• Connectors - Configure third-party connectors
• WordPress Plugin - Integrate with WooCommerce